Online Reservation Guide
Frequently Asked Questions (FAQs)
What is an online reservation?
Online Reservation is the ability of our customer to submit a reservation to Ford Dealer through Ford Philippines Website [ford.com.ph]. Online Reservation provides convenience for our Customer to reserve a vehicle available in the platform from anywhere at any time, without having to visit a Ford Dealership. Online Reservation provides an early access to Vehicle but does guarantee that Ford Dealer will be able to deliver the exact model nor commit to delivery timing. Consumer is expected to complete the buying process with Ford dealership to confirm the order.
What is a benefit of an online reservation?
Online Reservation provides convenience for our Customer to reserve a vehicle available in the platform from anywhere at any time, without having to visit a Ford Dealer. It gives our customer an opportunity to entertain an early access when the vehicle becomes available. But an online reservation is not an actual order and does not guarantee delivery and is also subject to overall availability. Customer is expected to complete the buying process and confirm the order at the selected Ford Dealership.
What steps are required to complete my reservation?
Visit Ford Philippines website and configure your chosen vehicle, create a Ford account, select a recommended Ford Dealership near you, and pay a refundable Reservation Deposit to secure your spot.
A reservation confirmation will be sent to the email address you provided. Your Ford Dealer will then contact you for further offline processes.
Is online reservation a national program?
Yes, Online reservation is a national program available at all authorized Ford Philippines dealers.
Can I pause my reservation and come back to finish it on website later?
No, you cannot pause your reservation on the website before completing the reservation steps. Once the session on the website is closed or expired, you have to begin the process again.
Why should I reserve online?
Demand for the Ford vehicle is high. Placing a reservation helps you get priority for delivery.
Can I reserve with any Ford dealer?
You can submit online reservation with a Ford Dealer who is participating in the Online reservation program.
If you cannot find your preferred Ford Dealer in the online reservation process, you can call or visit any Ford Dealer to reserve a vehicle directly.
If you cannot find your preferred Ford Dealer in the online reservation process, you can call or visit any Ford Dealer to reserve a vehicle directly.
Will you share my reservation information with my dealer?
Your reservation information will be shared with the dealer you select at the time of reservation. Please see our privacy policy at https://www.ford.com/help/privacy/ for additional information.
How do I know if my dealer is participating in the online reservation program?
All authorized Ford Philippines dealerships are participating in the online reservation program.
Can I sign the final purchasing agreement online?
Participating Ford Dealers will have the capability to provide the support required to allow you to sign the paperwork online or remotely.
Can I call or visit my dealer to reserve the vehicle online?
Yes, you may contact or visit your preferred dealer and complete a reservation directly.
Is the price shown on Ford website or at online reservation the final price?
No. Pricing shown on Ford website and during online reservation is estimated price (manufacturer's suggested retail price including VAT). Contact your Ford dealer to confirm the final price.
Can I request a test drive before making an online reservation?
You may request for a test drive here anytime after the vehicle is launched and available in Ford Dealership.
What payment methods can I use to make a reservation?
You can make payment through Ford’s online payment tool, using your credit or debit card or your PayPal account.