How do I reset my Connected Vehicle?

Your connected vehicle can be reset in two ways:

  1. A Factory Reset of your SYNC system restores factory settings, and removes:
    • Users with modem access.
    • SYNC settings.
    • Call history and text messages.
    • Paired devices.
    • Navigation favorites.
  2. A modem reset only removes vehicle activations. 

Note: Prior to selling a vehicle, every customer should perform a Factory Reset (similar to resetting a mobile device when upgrading).

Additional Information

How do I perform a Factory Reset with SYNC 4A?
How do I activate my vehicle's modem?

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