I'm having issues with my SYNC system. How do I reset it?

Use a system reset to troubleshoot and resolve issues with your SYNC system. Unlike a Factory Reset, a system reset does not delete any data or SYNC 4A settings.

To perform a system reset, take one of the following steps:

• Vehicles equipped with a Power button: Press and hold the Power button (center of the volume knob) and the Seek Right button for 10 seconds.
• Vehicles not equipped with a Power button: Press and hold both the Volume Down and Seek Right buttons on the steering wheel controls for 10 seconds.

Additional Information

Perform a SYNC 4A Factory Reset
Remove Authorized Users with a FordPass Connect Reset
Where Can I Find SYNC Support?