How do I activate FordPass® Connect?

To activate your FordPass Connect modem, you must first:


  1. On the FordPass App, navigate to Home.
  2. Tap Activate Vehicle.
  3. Close the popup confirming the vehicle activation is now in progress.
  4. Access your vehicle. Turn it on in an open, well-ventilated, and safe area with a strong cellular connection.
  5. Check your vehicle's SYNC® system for a request to enable FordPass Connected Services. The request should load within 10 seconds of the vehicle turning on.
  6. Select from the following options:
    •  
      • To enable select Yes.
      • To deny select No.
      • Select Remind Me if you wish to approve or deny at a later time.
  7. Once Yes is selected, open FordPass and tap Home. You now have access to:
    • Remote Commands on the Home page.
    • Vehicle Data on the Vehicle page.

Notes:

  • Activation may take up to 90 seconds to complete once FordPass Connected Services are enabled on SYNC.
  • You can select Remind Me up to 10 times. After 10 times, the activation request is cancelled.
  • The FordPass Connect Modem cannot be retrofitted to older, non-connected vehicles.

Additional Information

How do I remote start my vehicle using FordPass?
How do I lock and unlock my car remotely with FordPass?
Why is my activation pending?