What Is Ford Family Guarantee?

Exclusively for Ford owners, Ford Family Guarantee brings a suite of upgraded services and connectivity to your journeys. 

Wherever you go, you’ll enjoy the added peace of mind and convenience to keep you on the move.



We Assure


Be assured of comfort, speed, and value when enjoying the many services and solutions offered by Ford Family Guarantee.

  • Express Service*
    • We know you like driving, not waiting. Our Express Service is dedicated to saving you time so you can get back on the road quicker. Please visit Ford's website for more information.
  • Extended Warranty*
    • Get Ford’s most comprehensive service plan protection that covers parts and labor to repair 1,000+ key components up to 7 years or 250,000km. Please visit Extended Warranty for more information.
  • Scheduled Service Plan
    • Plan ahead and get your maintenance package in advance. Be worry-free for future increases in service costs.

Note: *Applicable to select Ford vehicles.

We Support


We’re here to support your ownership needs to bring you peace of mind on every journey.

  • Online Service Booking
    • Make an appointment for your vehicle’s service wherever you are.
  • Emergency Roadside Assistance.
    • In case of an emergency, call our hotline +632 8459-4723, and we’ll assist you 24/7. Please visit Ford's website for more information.
  • Pickup & Delivery*
    • Service your Ford vehicle without interrupting your day. With Pickup & Delivery, you can avail expert maintenance with door-to-door service. Please visit Ford's website for more information. 

Note: *Pick up & Delivery is available in select dealers. Terms and conditions apply.

Ford Pass

Ford Pass

Connect your Ford with the FordPassTM App. Get Remote access to features like Remote Start/Stop and vehicle Status alerts and more.

  • Remote Door Lock/Unlock1
  • Remote Engine Start/Stop with Pre-Cooling2
  • Vehicle Status3
  • Vehicle Location4
  • Intelligent Oil Life Monitor

Please visit Ford's website for more information. 

Next-Gen Accessories

Next-Gen Accessories

Dress up your Next Generation vehicles with Genuine Ford Accessories and Ford Licenced Accessories for more information.