What Does Warranty Cover And Exclude?
There are various warranties available on Ford products. Our goods come with guarantees that cannot be excluded under the terms and conditions.
Coverage
Ford New Vehicle Limited Warranty
This covers the repair or replacement of any parts found to be defective as a result of a manufacturing or material defect within the warranty period. This part will be repaired or replaced free of charge by any authorised dealer, regardless of any changes of vehicle ownership during the Ford New Vehicle Limited Warranty period.
Parts Warranty
Authorized Ford Dealers only use original Ford replacement parts for warranty repairs. These parts meet our stringent quality and safety standards, which means the performance and the resale value of your Ford should not be compromised.
Corrosion Protection Warranty
Your Ford original body is covered against perforation for 3 years (36 months) from the vehicle's warranty commencement date, for Ford Everest, Ford Ranger, Ford Ranger Raptor, and Ford Territory for up to 5 years or total mileage of up to 150,000 kilometers. However, surface rusting caused by scratches or stone chips, isn’t covered and other exclusions apply.
Exclusions
Items That Are Not Covered
Maintenance costs and wear and tear items, since they do not arise from defects in factory materials or workmanship, are not covered by the Ford New Vehicle Limited Warranty. While the minimum maintenance requirements are set out on the warranties page, climatic and operating conditions or driving habits may require the performance of additional or more frequent maintenance services. Please refer to ‘severe/unusual conditions’ on the warranties page. Your Servicing Dealer can advise you on these matters.
The maintenance items, except where they are required as a result of defects in factory materials or workmanship, for which you may be required to pay include:
- Engine tune-up,
- Maintenance servicing of emission control systems devices,
- Cleaning of the fuel system,
- Wheel balance and alignment,
- Adjustment of clutch or brakes,
- Removal of body rattles and squeaks and the general tightening up of components
- Keypad batteries (where fitted),
- Replacement of items such as oil/fuel/air filters, emission control valves, spark plugs, wiper blades, engine and other belts, hoses and brake and clutch linings,
- The addition of lubricants,
- Repair/replacement of trim and appearance items,
- Repair/rectification of paint damage, dents, scratches, chips and marks
- Repair or replacement of tires caused by:
- Normal wear,
- Damage such as cuts, snags, bruises, bulges, and impact breaks (from curbs or potholes),
- Damage caused by a puncture or tire repair, or damage caused by improper inflation or alignment, tire chains, racing, driver abuse, spinning (such as when stuck in mud or snow), improper mounting or dismounting.
For further details regarding the Ford Extended Warranty