How do I enable or disable Connectivity Settings in SYNC 4A?

Use the process below to enable or disable Connectivity Settings in your vehicle.

Note: SYNC 4A Connectivity Settings must be enabled in order for the vehicle's modem to communicate via the mobile network. If they are disabled, the Ford app will display a banner, alerting you that you need to enable Connectivity Settings. Ford app features will also be unavailable or greyed out.

Enabling or Disabling Connectivity Settings

  1. Access your vehicle in a safe, open, and well-ventilated area.
  2. Turn your vehicle on and leave it in Park.
  3. Tap the Vehicle image in your vehicle's SYNC system.
  4. Tap on Connectivity.
  5. Select the Settings tab.
  6. Tap the slider icons to enable or disable the following:
    • Vehicle Connectivity: This feature enables or disables all Connectivity Settings at once.
    • Share Vehicle Data: This feature enables oil life and other vehicle data, as well as remote features.

      Note: Disabling Share Vehicle Data will also disable Location, Analytics, and Speech Recognition Feedback.
       
    • Share Vehicle Location: This feature enables Vehicle Location in the Ford app.
    • Share Driving Data: This feature shares your driving routine with Ford to improve drive assist features. The data set includes:
      • Seatbelt Status
      • Braking Frequency
    • Share Vehicle Analytics: This feature allows your vehicle to share modem activity and alarm information with the Ford app.
    • Speech Recognition Feedback: This feature allows the vehicle to assist with improving speech recognition.
    • Features: This section varies by vehicle capability. Items listed here may not be enabled by default.

Notes: 

  • When a Connectivity Setting is enabled, its slider will be blue.
  • It can take one to five minutes for a vehicle to reconnect with the network after enabling Connectivity Settings.
  • Vehicle and Ford app feature availability may vary and be subject to change.

Additional Information

How do I perform a Factory Reset on SYNC 4A?