The website uses cookies to enable it to perform properly, remember your browsing history and to arrange content to match your preferred interests more quickly. Details of the cookies Ford use and instructions on how to disable them can be found in the Privacy Policy & Disclaimer Page . By clicking the Accept button, you agree to our use of cookies.

Why is my imported vehicle not working with FordPass®?

FordPass is designed to work with vehicles from its market. Grey Imports and their FordPass Connect™ modems are incompatible due to being designed for markets other than the Philippines.

While a Grey Import can be added to FordPass, available features are limited.

Some features not supported in Grey Imports include:

  • Vehicle image
  • Service history
  • User manual
  • Support video links
  • Remote Start/Stop
  • Remote Lock/Unlock
  • Vehicle data and location
  • Warranty information

Additional Information

How do I add a vehicle to FordPass?