How do I download the Ford app and create an account?

You can download the Ford app using the App Store or Google Play. The Ford app is free to use. Create your account using the steps below. 

Downloading the Ford App

Download the Ford app via your respective platform. 

  • iOS® device users refer to the Apple App Store.
  • Android™ device users refer to the Google Play Store. 

Creating a Ford App Account

Important:

  • If you already have a Ford account, you can log in to the Ford app using your current username and password instead of creating an account.
  • If the device with your Ford app was lost, stolen, or replaced with a new one, you do not need to create a new Ford app account. Just download the app and log in with your existing credentials. 

To create an account, use the steps below.

  1. Open the Ford app on your device.
  2. Enter your mobile number.
  3. Select Request Code. 

    Note: An authentication code will be sent to your device via SMS.
     
  4. Enter your code in the Authentication Code field.
  5. Select Submit Code.
  6. Enter the information below in the appropriate fields.
    • Your first name
    • Your last name
    • Your email address
    • A password of your own design that follows the rules below.
      • Eight or more characters
      • One special character
      • One number
      • One uppercase letter
      • One lowercase letter
  7. Select the box after reading the terms and conditions policy.
  8. Select Create Account to create your account. You will be directed to the Ford app and prompted to add a vehicle to your account. 

If you encounter issues during the registration process, contact Ford app support for additional assistance. 

More Ford App Information

For more detailed information regarding Ford app features and functions, visit our Ford app support page and browse by your preferred topic.

Additional Information

Which devices are compatible with the Ford app?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

App Store is a trademark of Apple Inc., registered in the U.S. and other countries.

Google Play is a trademark of Google LLC.

iOS is a trademark of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC.