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Public Advisory on Vehicle Maintenance

Ford Philippines COVID-19 Announcements

 

Warranty Coverage Extension

We understand that the enhanced community quarantine restricts movement of people around the country. With the temporary closure of majority of Ford dealerships, we are extending the vehicle warranty of eligible customers, including those who availed of our Premium Extended Warranty, whose coverage will expire during the quarantine period to up to one (1) month after the quarantine is lifted.

Vehicle Safety and Security

In light of the implementation of a nationwide community quarantine, we would like to assure our Ford customers that your vehicles in our workshops are safe and secure during this period. Your service advisor will reach out to you upon the lifting of the quarantine for the necessary actions and next steps.

Our Customer Relationship Center (accessible via +63-2-8866-9408 or 1-800-10-736-3673) remains operational at this time for assistance. Alternatively, you can also send an email to emailus@ford.com for support.

We enjoin everyone to remain at home and take the appropriate precautions to safeguard their health and well-being during this time.

Ford Philippines COVID-19 Announcements

Warranty Coverage Extension

We understand that the enhanced community quarantine restricts movement of people around the country. With the temporary closure of majority of Ford dealerships, we are extending the vehicle warranty of eligible customers, including those who availed of our Premium Extended Warranty, whose coverage will expire during the quarantine period to up to one (1) month after the quarantine is lifted.

Vehicle Safety and Security

In light of the implementation of a nationwide community quarantine, we would like to assure our Ford customers that your vehicles in our workshops are safe and secure during this period. Your service advisor will reach out to you upon the lifting of the quarantine for the necessary actions and next steps.

Our Customer Relationship Center (accessible via +63-2-8866-9408 or 1-800-10-736-3673) remains operational at this time for assistance. Alternatively, you can also send an email to emailus@ford.com for support.

We enjoin everyone to remain at home and take the appropriate precautions to safeguard their health and well-being during this time.

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Hotline Number: +63-2-8866-9408

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Need more help?
Request online and we’ll connect you to an expert

Hotline Number: +63-2-8866-9408