SPECIAL RATES OFFERED ON REPAIR OF WATER-DAMAGED FORD VEHICLES
Wed, Aug 15, 2012
SPECIAL RATES OFFERED ON REPAIR OF WATER-DAMAGED FORD VEHICLES
MANILA, Philippines, 15 August 2012 – Ford Philippines and its network of dealers are stepping up efforts to respond to the large number of requests for repair of Ford vehicles damaged by rain and floodwater at the height of the recent Southwest Monsoon (Habagat).
“We are experiencing a marked increase in the number of servicing appointments in the last few weeks as a result of continued heavy rains. Together with the support of our dealer network, we are confident that our team can respond to the needs of our customers with the highest level of service and quality,” says Randy Krieger, president, Ford Group Philippines.
Between August 8 and September 30, Ford customers whose vehicles have been damaged by the floodwater caused by the Southwest Monsoon (Habagat) can enjoy a special 20 percent discount on flood-related parts (customer-paid), a 15 percent discount on insurance-paid parts (Ford genuine parts only), and an additional 10 percent discount on labor supplied by Ford’s authorized dealer network.
To be eligible, the vehicles for repair must have been purchased from an authorized Ford dealer, and must be received by the dealer between August 8 and September 30, 2012. Parts discounts are not applicable to parts sold over-the-counter. Program discounts are not convertible to cash.
Motorists whose vehicles have been damaged by water are advised to follow this advice from FGP’s technical and service experts:
- Do not attempt to start a flooded vehicle until thorough inspection and cleaning have been conducted. Try to disconnect battery terminals starting with the negative terminal.
- Take immediate steps to dry the vehicle as much as possible to reduce the time its components are exposed to water.
- Record the highest level of water exposure on the flooded vehicle. This will aid a qualified technician in the evaluation process as well as taking the necessary steps to correct any damage.
- Contact any of our 26 Ford dealerships to arrange for an inspection and evaluation of the flooded vehicle.
- Contact your insurance carrier or agent and promptly report the exposure of your vehicle to water or flood. Have basic information ready such as your name, address, contact numbers (landline/cellular phone), car make and plate number, policy number, and whether policy covers "acts of god."
For Ford Dealer Contacts, click on this link.
About Ford Motor Company
Ford Motor Company, a global automotive industry leader based in Dearborn, Mich., manufactures or distributes automobiles in 200 markets across six continents. With about 244,000 employees and about 90 plants worldwide, the company’s core and affiliated automotive brands include Ford, Lincoln, Mercury, Volvo, Mazda, and until completion of their sale, Jaguar Land Rover. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford’s products, please visit www.ford.com.
